Prescribed CRYSVITA for TIO? Kyowa Kirin Cares can help support your treatment journey

Kyowa Kirin Cares is a program with dedicated specialists, Case Managers, and Clinical Educators who can connect patients and caregivers to the support they need—from access and reimbursement assistance to ongoing support during treatment.

Talk to your doctor about enrolling in Kyowa Kirin Cares

Before enrolling

For you or your child to be prescribed CRYSVITA, your doctor may need to provide the insurance company with information such as:

  • Medical history of symptoms
  • Advanced imaging showing that the tumor cannot be located or safely removed
  • Documentation that standard treatments have not been effective or tolerated

After enrolling

A Case Manager will help you NAVIGATE treatment:

  • Assist you with logistical information regarding access, reimbursement, and financial options
  • Explain how to work with your specialty pharmacy
  • Work with your healthcare team to ensure that you get your CRYSVITA injections as prescribed
  • Support you over time to help you stay on track with treatment

A Clinical Educator will help to EDUCATE you about disease and treatment:

  • Learn more about TIO
  • Understand your treatment with CRYSVITA and what to expect
  • Provide tips, tools, and resources to help you stay on track
  • Connect with you along your treatment journey

For more information, call 833-KK-CARES (833-552-2737) Monday through Friday, 8 AM to 8 PM (ET), or visit Kyowa Kirin Cares.

Steps for enrollment in Kyowa Kirin Cares

Step 1: Complete enrollment form

You and the doctor will need to fill out the Kyowa Kirin Cares CRYSVITA enrollment form with your or your child’s basic information, insurance information, and the doctor’s prescription information. This form can be downloaded from the website, or you can contact the Kyowa Kirin Cares program and request that the form be emailed or mailed to you.

Download the Enrollment Form (PDF)

Step 2: Benefits investigation

After receiving the completed enrollment form, Kyowa Kirin Cares will begin your or your child’s benefits investigation (BI) process.

Step 3: Confirmation of benefits status

Within 2 business days, your or your child’s doctor will be informed of the status of the BI. If CRYSVITA is covered by insurance, the Case Manager will review your or your child’s benefits with the doctor. If a prior authorization or exception is required, a Case Manager will contact your or your child’s doctor to inform them of the next steps needed.

Once enrolled in the Kyowa Kirin Cares program, you can speak with your or your child’s Case Manager about enrolling in the Kyowa Kirin Cares Co-Pay Assistance Program.

Kyowa Kirin Cares Co-Pay Assistance Program

$0 out-of-pocket cost

95% of the eligible, commercially insured patients who were enrolled in the Kyowa Kirin Cares
Co-Pay Assistance Program had $0 out-of-pocket costs for CRYSVITA.*

The information provided on this page is intended for informational purposes, and should not be considered a guarantee of treatment or coverage. Restrictions apply. For additional information about eligibility, please see the below Program Terms and Conditions.

Patients who are enrolled in any federal or state healthcare program, including, without limitation, Medicaid, Managed Medicaid, Medicare, Medicare Advantage, Medigap, CHAMPVA, TriCare, Veterans Affairs (VA), or Department of Defense (DoD), or any state or patient assistance program are not eligible for Kyowa Kirin Cares Co-Pay Assistance Program. The Kyowa Kirin Cares Co-Pay Assistance Program for CRYSVITA helps commercially insured individuals who are residents of the United States (including the United States territories) and who are prescribed CRYSVITA for a use approved by the Food and Drug Administration (FDA) pay for their eligible out-of-pocket costs and cost-sharing for CRYSVITA and the associated cost-sharing for drug administration, up to a specified maximum benefit per calendar year. To learn the maximum benefit of financial assistance available to you under the Kyowa Kirin Cares Co-Pay Assistance Program, call Kyowa Kirin Cares at 833-KK-CARES (833-552-2737). Either the patient, or the patient’s legal guardian or representative, must personally enroll in the Kyowa Kirin Cares Co-Pay Assistance Program. Health insurance plans, pharmacy benefit managers, employers, payors, or any of their representatives or agents are prohibited from enrolling patients or assisting patients with enrolling in the Kyowa Kirin Cares Co-Pay Assistance Program.

Note that individuals residing in Massachusetts or Rhode Island (or elsewhere as prohibited by law) may not be eligible for financial assistance related to the administration/injection of CRYSVITA. In order to be eligible for the Program, individuals must provide a signed authorization compliant with the Health Insurance Portability and Accountability Act of 1996 and the regulations thereunder (collectively “HIPAA”). The Program does not cover the costs of physician office visits or evaluations, blood work or other testing, or transportation or other related services. Individuals may not seek reimbursement from any health savings, flexible savings, or other healthcare reimbursement account for any amounts received from the Co-Pay Assistance Program. Claims accrued 90 days prior to enrollment in Kyowa Kirin Cares will not be eligible for Co-Pay Assistance. The Program is NOT insurance. Void if copied, transferred, purchased, altered, or traded, and where prohibited and restricted by law. For additional terms and conditions, call Kyowa Kirin Cares at 833-KK-CARES (833-552-2737).

The above set of Terms and Conditions are subject to change at any time without prior notification. Kyowa Kirin reserves the right to make eligibility determinations, to set parameters for its Programs, to monitor participation, and to change, modify, or discontinue its Programs at any time without notice.

Starting CRYSVITA? Learn more about setting up shipments and appointments

Receiving your prescription

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Additional Kyowa Kirin Cares financial assistance options

Other financial assistance for CRYSVITA may be available to patients who qualify. Once you are prescribed CRYSVITA, you can ask a Kyowa Kirin Cares Case Manager for more information.

Call 833-KK-CARES (833-552-2737) Monday through Friday, 8 AM to 8 PM (ET), to speak with a Kyowa Kirin Cares Case Manager about financial assistance options.

See what CRYSVITA can do in TIO

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